Manchester: 0161 797 8123London: 0207 438 2045
Manchester: 0161 797 8123
London: 0207 438 2045

Global giant Virgin Media enlists CYFOR’s expertise

16th July 2010

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Global giant Virgin Media enlists CYFOR’s expertise

When suspicions arose that fraudsters were selling illegal set top boxes that allowed customers to access subscription television channels for free on the Virgin Media cable network CYFOR were called in.

What CYFOR was asked to do

CYFOR was appointed by Virgin Media to assist in compiling crucial forensic evidence to stamp out this kind of criminal activity. The commercial implications of the case were huge, going on to set a precedent for future fraudulent activity.

What CYFOR did

The forensic investigation carried out by CYFOR revealed irrefutable evidence that the illegal set top boxes had been hacked to receive subscription television channels.In this case, Lancashire Police obtained warrants to remove computers from various addresses in the Lancashire region. CYFOR worked closely with Virgin Media to analyse the equipment for evidence of fraudulent activity. CYFOR successfully achieved this, proving that computers had been used to hack the set top boxes.

CYFOR submitted evidence at the trial and provided two forensic investigators to act as expert witnesses for the duration of the trial.


As a result of conclusive evidence provided by CYFOR, the defendants now face up to six years in prison. Virgin Media hopes that the successful outcome of this case will act as a severe deterrent to others committing this type of crime.

Malcolm Davies, head of fraud and security at Virgin Media, said: “The CYFOR team was dedicated to providing clear and concise evidence throughout the investigation.  This case should act as a serious warning to others, to make sure they steer clear of this type of crime.”

Call CYFOR today on
0207 438 2045

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